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Lucia Mack Regional Vice President of the Ohio Northeast National Sales Excellence, RRS
Lucia Mack isn’t your average real estate leader—she’s a powerhouse on the front lines of change in an industry that never stands still. As the Regional Vice President of the Ohio Northeast for Howard Hanna Real Estate Services, Lucia oversees the Aurora, Macedonia, Solon, Chagrin Falls, Chesterland, Chardon, Madison, Mentor, and Willoughby offices. She leads with vision, grit, and a relentless drive to stay ahead of the curve. Under her leadership, teams have achieved outstanding results, including three Quantum Leap Awards—Brecksville in 2020, Solon in 2022, and most recently, Macedonia in 2024.
Backed by nearly 20 years of experience and a Bachelor of Science in Sports Management from Kent State University, Lucia brings next-level strategy and deep market knowledge to the table. She’s not just managing offices—she’s building ecosystems where top agents can thrive, adapt, and dominate. Whether it's navigating shifting markets, integrating new tech, or rewriting the way agents connect with clients, Lucia is always one step ahead.
Known for her ability to cut through the noise, Lucia coaches agents to close with confidence and clarity. She’s a master of handling objections, solving problems in real time, and keeping deals on track—no matter how complicated. Her communication style is direct, collaborative, and always grounded in results. She helps agents get deals done, grow their business, and build lasting relationships with clients who trust them.
Before stepping into leadership, Lucia was a top-producing agent who climbed to the #1 spot in her office by her second year in the business. She knows what it takes to win in this industry because she’s done it—and now she’s teaching others how to do the same.
Off the clock, Lucia is a proud mom of three adult children—a daughter and twin sons—and a die-hard fan of all things Cleveland: the Cavs, Browns, and Guardians included. She's also a dedicated volunteer and supporter of the Howard Hanna Children’s Free Care Fund.
Lucia doesn’t just manage agents—she empowers them to lead, innovate, and disrupt.
My mission is to inspire growth, empower people, and lead with integrity. I believe in doing what's right over what's easy, focusing on progress over perfection, and creating an environment where authenticity, accountability, and purpose drive SUCCESS.
Specialties
Lucia Mack is the Regional Vice President of Ohio Northeast for Howard Hanna Real Estate Services, leading real estate offices, managers and agents throughout Northeast Ohio. Her region covers Ashtabula, Geauga, Lake, Cuyahoga, Summit and Portage counties, giving her a broad perspective on real estate markets ranging from Cleveland-area suburbs and growing communities to rural properties, small towns and the Lake Erie shoreline.
With over 20 years of real estate experience, Lucia brings the perspective of someone who has built a successful sales business herself. Before moving into leadership, she became the #1 agent in her office by her second year in real estate. Today, she coaches and develops both new and experienced real estate agents in prospecting, listing development, negotiation, technology, marketing, business planning and building sustainable real estate careers.
Lucia's leadership has contributed to significant office growth, including three Howard Hanna Quantum Leap Awards: Brecksville in 2020, Solon in 2022 and Macedonia in 2024. Her leadership style is direct, collaborative and focused on helping agents solve problems, create opportunities and grow their businesses.
As Regional Vice President, Lucia is also a resource for anyone considering a real estate career in Northeast Ohio. Whether you're thinking about getting your Ohio real estate license, are a newer agent looking for coaching and support, or you're an experienced Realtor considering changing brokerages, Lucia can help you explore opportunities with Howard Hanna throughout Ashtabula, Geauga, Lake, Cuyahoga, Summit and Portage counties.
Lucia is equally passionate about connecting buyers and sellers with the right local real estate professional. If you're looking to buy or sell a home in Northeast Ohio, she can connect you with a Howard Hanna agent who knows your specific community and market. From homes near Lake Erie and properties with acreage to suburban communities, first-time buyers, luxury homes, downsizing and relocation, Lucia's network includes local real estate experts throughout the region.
A graduate of Kent State University with a Bachelor of Science in Sports Management, Lucia is passionate about developing people, growing strong real estate offices and helping Howard Hanna agents become recognized experts in the communities they serve.
Outside of real estate, Lucia is a mom of three adult children and a lifelong Cleveland sports fan. She is also a supporter and volunteer for the Howard Hanna Children's Free Care Fund.
Looking for a real estate agent in Northeast Ohio? Lucia can connect you with a local Howard Hanna expert who specializes in your community.
Thinking about becoming a real estate agent or changing brokerages? Lucia is always open to a confidential conversation about real estate career opportunities with Howard Hanna in Northeast Ohio.