There are many things we can say about the high level of service we provide to our home seller and buyer clients, but little would lend as much credibility as testimonials from those clients.
“We liked Mark & Elly so much that we not only used them to find our house, but we went right back to them when we had to sell it unexpectedly. They did a first-class job of helping us. They were terrific!”
Governor & Mrs. Richard D. Celeste/, Cleveland Heights
"They were great to work with. We had parents that were very sick and they accomplished our goals with regard to the house quickly and perfectly."
David Slaby, Highland Heights
"From the moment I met Mark and Elly as a Shaker Heights buyer, I knew I had a highly seasoned real estate team on my side. They listened to me. When it came time for me to sell my house, in a downturned market, Mark and Elly were right there by my side, advising me and supporting me. They sold my house faster than the market was indicating and they never stopped communicating with me. They didn't tell me what I wanted to hear but, instead, told me what I needed to hear! I am very grateful to them both."
Angela Spall/Shaker Heights
"At every stage of the selling process, Mark and Elly Ostrovsky demonstrated professionalism, excellent judgment, and creativity -- not to mention a seasoned understanding of the evolving real estate market. They were also a delight to work with. We will definitely recommend them to friends and associates. Thanks!"
Dr. Daniel and Diana Medalie/Shaker Heights
"Mark and Elly Ostrovsky were confident strategists, taking on a challenging housing market for the timely sale of our house. They produced fine photos for our listing on the MLS and provided us with frequent updates and opportunities for discussion. We much appreciated their proactive communications and personal friendliness and attention."
John & Cynthia Beeker/Cleveland Heights
"Working with Mark and Elly was more than pleasurable. We worked with three other agents in the last year, with poor results. While other agents were anxious to make a sale, but not great on follow-up, Mark and Elly were cautionary and careful, yet were able to accomplish what we really wanted; and we appreciated getting both of their opinions and input."most competent, professional, kind & genuine Realtors we’ve ever had.”
Sura & Hari Sevastopoulis/Pepper Pike
"We highly recommend Mark and Elly Ostrosky to you.for all the help you will need to sell your house. Mark and Elly are delightful to work with and smart about all the ins and outs of real estate. They patienlty guided us and worked with us many times and were so available and willing to help at all hours and through many difficulties we faced in trying to sell our house in a tough market. Even though they had many properties and clients to take care of. they made us feel like we were the only clients they had! They went above and beyond and we feel thankful that they were our realtors. We could not have asked for anyone better....and.thanks to their wise counsel we avoided several potential mistakes and finally sold our home!"
Pastor Cal & Deborah Searles, Cleveland Heights
’We've bought & sold so many homes across the country but Mark & Elly by far are the most
Shireen & Heath Eddleblute/ Solon
“We work full time with very busy schedules as teachers. Mark & Elly took care of all of the details from the day the house went on the market until the day of closing. We couldn’t have asked for more. They anticipated all of our needs.”
Tom & Leslie Addicks/Shaker Heights
“They sold our house in less than 3 weeks & were available 24/7. Mark & Elly delivered on every aspect of their marketing plan.”
Dr. & Mrs. Brian Michelow/Beachwood
“Excellent service selling our mother’s house … almost beyond what I felt was necessary.”
“You did a fantastic job as our buyers agent in 2003 and an outstanding job in the recent sale of our home in Cleveland’s very difficult market. We appreciate your thoroughness & attention to detail and how you kept us so well-informed.”
Todd & Traci Hoover/Shaker Heights
“I had heard only nightmare stories of places being on the market for almost 2 years, and you sold my mother’s condo in less than 6 weeks! Working with you was a completely positive experience and I highly recommend the two of you. Besides that, in a difficult time all of our interactions were lively and fun.”
Abe Frajndlich/ Beachwood
“My house was listed with two different agencies and sat on the market for a year and one half. I listed it with Mark & Elly and it was sold in less than one month.”
John Mulrooney/Cleveland Heights
“They tried and did get the best offer for our house. Their knowledge of the market and their presentation was excellent."
Spencer & Susan Wold/Beachwood
”When it came time to sell our house there was no question as to who we would call. And, despite the fact that it was a tough market, the house got sold and we felt lucky to have Mark & Elly’s savvy and grace on our side. A great team."
Warren Zanes & Elinor Blake/Cleveland Heights
“I cannot say strongly enough just how easy Mark & Elly made selling my house. In a ‘down market’ we were able to sell it in less than 2 weeks for more than I expected and without any major hassles or inconveniences. They are the best!
Larry Jones/Moreland Hills
“Mark and Elly are super as a team and work so well together. They are friendly, caring and creative and helped me sell my house during a very trying period in my life.”
Dr. Sammie Tyree Cox/Cleveland Heights
“Mark and Elly have always been gracious to us. Besides being very professional in all business dealings, they treat everyone with respect and sincerity.”
Laura Sherman/Cleveland Heights
"They are have been fantastic. I would highly recommend them to anyone."
Roger Sapp/Cleveland Heights
"Mark and Elly fit our needs brilliantly. Everything else was icing."
Elton Parker & Elizabeth Rudnick/Cleveland Heights
"They way they loved our house of some 40 years and advertised it so lovingly and enthusiastically made leaving it so much easier."
Helene Rollins/Cleveland Heights
"They are most considerate in the help they offer and never intrusive."
June Bonner/Cleveland Heights
"Their support and advice were invaluable from preparing and staging our house to negotiating the sale. We recommend none more highly than Mark and Elly."
Dr's Aaron & Amelia Milbank/Cleveland Heights
"Mark and Elly are the best at what they do. They make you feel as though your real estate needs are the most important concern in the world to them."
Chris & Judy Munoz/Shaker Heights
"Mark and Elly are a delight to work with - very professional, thorough and their excellent advice enabled our house to sell much faster than other houses in the area."
Laura Abel/University Heights
"They're fabulous people and superior real estate agents. They sold our house in one week."
Ralph & Linda Solonitz/S. Euclid
"I felt like I had an advocate in the process that was looking out for me."
Julie Rennecker/Cleveland Heights
"They were very prepared with an effective and dynamic marketing strategy to sell our home."
Tom & Diane Ferguson/Shaker Heights
"The Ostrovskys were kind enough to call and ask if they could show our for sale by owner home to a client of theirs. As it turned out, those buyers purchased the home. All the paperwork involved went so smoothly due to Mark and Elly's efficient and organized job. Before we knew it we were on our way to our new home. Mark & Elly's kindness and understanding during our frazzled moments was so appreciated."
Don & Joan DiTurno/S. Euclid
"What a pleasure it has been working with Mark and Elly! They have guided us through the real estate maze with calm professionalism to help us sell our home in Beachwood. Sharing their expertise of the market, we were able to use some of their knowledge in the purchase of our new home in New Jersey. We think everyone should have mark and Elly as their agents."
Alan & Ruth Gaffin/Beachwood
"Mark and Elly are truly a pleasure to work with! We are first time home-buyers, and had very little education on the process when we started looking for a house. They set us at ease, and worked diligently to help find us a home that we would love. They lent a critical eye to our investigations and would point out a flaw or feature that we had not ourselves noticed, which would impact on our priorities. We really appreciated their expertise! They guided us through the otherwise bewildering process of buying a home and were able to give us an insiders advantage. We are sincerely grateful to these two for helping us to find and buy such a perfect home!
"We bought our first home through Mark and Elly and we couldn't have been luckier. They were gracious and patient and happy to work with us to find the perfect house. They then took the time to explain to us everything that was to come. They really went above and beyond. I would recommend them to anyone buying a house, not just first time buyers. They helped make our dreams come true."
"Elly and Mark were the ultimate professionals in helping me deal with an all too common problem in today's housing market: my home had lost value and was worth considerably less than what was owed. Elly and Mark assisted me with a short-sale of my home, finding a buyer in three weeks and negotiating expertly with my lender. I highly recommend them to others in this situation, as they understand and stay current on this tough housing market. Elly and Mark are also very easy to work with and they showed great care and follow through at all times.
K. Jones/Shaker Heights
Choosing Mark as our short sale agent is the most correct thing I have done in the long journey of selling the house in Beachwood. I believe our case to sell the house in short time was extremely difficult since we are in Australia. It was very inconvenient to communicate considering the distance and the time zone difference overseas. We needed a very passionate agent with lots of experience. I can say Mark was the perfect one to satisfy these. Mark was always there when we needed him. He used his experience and rich professional knowledge to help us in each step. We had bee selling the house for long time. Mark gave us hopes when we found him. He did what he needed to do in an incredible quick way. He encouraged us and comforted us, not just like an agent, also like a friend. Without him, we might have given up. He reminded us lots of things we did not know. He was very patient and thoughtful when we had requirements. I have not seen him once. But he is the person I want to say hello to if I go back to Cleveland one day. We really appreciate what he has done for our family. Definitely, I would recommend him to everyone! Finally, I learn lots of from him, how people should work as a professional, how to take care of customs, and never giving up hopes… Thank you, Mark.
Di Wu, Beachwood